Returns & Exchanges
At HOB, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return it within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Visit our online portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the unworn items with original tags attached back into the original packaging to ensure they are protected during transit.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; we will process your refund within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing